Refund policy

At Blue Moon Bakery, we want you to love what you ordered. Because our products are perishable food items, we’re unable to accept returns.

If there’s a problem with your order or something isn’t up to our usual standards, please contact us within 3 days of pickup. We’ll work with you to make it right, which may include a replacement, store credit, or refund depending on the situation.

No need to send anything back. Just contact us at hello@bluemoonbakerypdx.com with a quick note about what happened, and we’ll take care of you from there.

We appreciate you letting us know when something isn’t right. It gives us the opportunity to fix the issue and continue improving what we do.